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Ocean Design Partnership

New Strategic Partnership

Partnership Image

On the 11th November 2013 at the Exchequer Dynamics IBM road show, Ocean Design & Exchequer Dynamics announced a new strategic partnership for the sales, support and development of Ocean's e-commerce solution for Exchequer Enterprise.
 



All customers, old and new, will benefit from the new support model where the team at Exchequer Dynamics will manage first line support and liaise with third party suppliers. This will ensure that customers have seamless support and rapid response times using Exchequers Dynamics enterprise support platform Bomgar.
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We take very seriously the requirement to keep orders flowing and anything that may cause a disruption to sales will be managed quickly and seamlessly.



The new level of co-operation means that Ocean's cross platform and mobile device compliant HTML5 e-commerce can be managed using Bomgar where we can remote onto any device or operating system to fault find and fix.
Multi-platform support



In line with our continued drive to offer excellence at every level Ocean & Exchequer Dynamics now have an unbeatable solution for trade and retail sites on any device.

Working with Ocean is always a pleasure. We are able to join forces and deliver complex solutions for customers.
We can now provide more and more integrated features for eCommerce such as multi-buy discounts, trade sites, mobile device capability and with many more innovative features to come.

Jason Richards
Technical Director - Exchequer Dynamics

We chose to partner with Exchequer Dynamics for our Exchequer Edition ecommerce platform because of their expertise with Exchequer and the speed, efficiency, functionality and flexibility of ExFusion. Having formed a close partnership we are now able to offer a unique Exchequer ecommerce integration product that is extremely fast and fully capable with all the levels of support customers need.

Charles Harford
Ocean Ecommerce

Stuart Holyoak's picture
ABOUT THE AUTHOR
Stuart is in charge of system management, second line support and is an assistant to our technical director.